Certified Medical Administrative Assistant with Certified Electronic Health Records Specialist + Medical Terminology

Overview

Objective

What You’ll Learn…

Upon completion of this course you will learn:

• Prepare to take and pass the NHA’s CMAA and CEHR exams
• Gain specialized skills needed to contribute to a healthcare team in an ambulatory setting
• Learn the principles and practices of ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and administrative procedures
• Gain hands-on experience using real EHR software
• Summarize the HIPAA Privacy Rule and HIPAA Security Rule
• Summarize the basic guidelines for the administration of injections
• Managing patient visits, arranging follow-up care, and issuing prescriptions
• Establish the appropriate EHR for a healthcare practice
• Track of vital information such as patient allergies and medications
• Communicate with patients and report public health information

Outline

1. Medical Terminology
   1. Introduction to Medical Terminology
      1. The Musculoskeletal System
      2. The Cardiovascular System
      3. The Lymphatic and Immune Systems
      4. The Respiratory System
      5. The Digestive System
      6. The Urinary System
      7. The Nervous System
      8. The Special Senses: The Eyes and Ears
      9. The Integumentary System
      10. The Endocrine System
      11. The Reproductive System
   2. Diagnostic Procedures, Nuclear Medicine, Pharmacology
2. Certified Medical Administrative Assistant
   1. Becoming an Administrative Medical Assistant
   2. Managing Stress and Improving Communication
   3. Law, Ethics and Healthcare
   4. Improving Your Medical Office
   5. Computers in the Ambulatory Care Setting
   6. Telecommunications and Patient Scheduling
   7. Midterm
   8. Medical Terminology: Word Parts, Plurals, Abbreviations
   9. Managing Medical Records
   10. Written Communication
   11. Working with Medical Documents
   12. Medical Billing and Coding: An Overview
   13. Daily Financial Practices
   14. The Administrative Medical Assistant as Office Manager
   15. Final
3. Certified Electronic Health Records Specialist
   1. An overview of EHR and CEHRS
   2. Steps to EHR Implementation
   3. The EHR Framework
   4. HIPAA Requirements and EHR Systems
   5. The EHR and Record Content
   6. Patient Visit Management
   7. Problem, Medication, and Allergy Lists
   8. Examination/Assessment Notes, Graphics, and Charts
   9. Treatment Plans, Orders, and Results
   10. Medication Orders and Administration
   11. Patient Communications
   12. Coding, Billing, and Practice Reports
   13. Research, Registries, and Reportable Events
   14. Personal Health Records and Continuing Care Records

Prerequisites and Requirements

There are no prerequisites to take this course. However, you will need a high school diploma or GED to take the CMAA and CEHRS exams.

Instructor(s)

Nancy Smith has over 30 years of experience in the healthcare industry. EHR clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.

Jennifer Della’Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della’Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers’ compensation case management biller and auditor. She works daily with medical records and healthcare software.

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns EHR own consulting firm, AnnGrant Educational Services.

FAQs

1.  How do Medical Administrative Assistants use Electronic Health Records Systems?
   According to the NHA, medical administrative assistants can enter information into EHR systems. In many cases, medical assistants who take on this responsibility help doctors see and treat patients more efficiently and may help reduce errors in medical procedures and their documentation.
2. How long does it take to complete a program?
   When you register, you’ll receive twelve (12) months to complete this program.
3. What does electronic health records work involve?
   EHR work is focused on the electronic documentation of the patient’s care and condition. EHR Specialist job activities might include:
   1. Auditing patient records for compliance with government or insurance requirements
   2. Abstracting clinical information for reporting purposes
   3. Performing basic coding for reimbursement claims
   4. Processing Release of Information (ROI) requests for medical records
   5. Reviewing patient records for completion and accuracy
   6. Collecting patient information for demographic and insurance reports
4. Is certification important for a medical administrative assistant?
   Getting certified validate one’s skill set and dedication to a healthcare career. Similarly, getting a focused certification like the CEHR proves one’s specialized skills and ability to handle a broader set of responsibilities in a healthcare facility. The NHA also notes that many healthcare organizations now require certification for career paths that lead to promotion.
5. Can I get financial assistance?
   ed2go courses are non-credit courses, so they do not qualify for federal aid.  In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.  Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.
6. What happens when I complete the program? 
   Upon successful completion of the program, you will be awarded a certificate of completion from the ECU Office of Continuing Professional Education.
7. When can I start the program?
   Our programs are all open enrollment.  You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.