Policies & Procedures
East Carolina University’s Continuing and Professional Education course policies should be reviewed prior to enrolling in a course. All courses at East Carolina University’s Continuing and Professional Education are non-credit and not transferable for college credit.
Registration is currently available online, by phone, or in person. If you do not receive a confirmation within 24 hours of registering please contact CPE at email@example.com.
Course Cost and Fee Payment Policy
Course fees vary depending on the field of study because the cost for providing instruction varies by program. Consult the specific course listings for the total course fee.
If your employer is paying your course fee with a check, please include your company when creating your online profile. Doing this should allow you to select “Invoice Me” during checkout. Be sure to “add attendee” to each course you are registering for.
If your employer is paying using a company credit card, payment is due at time of registration. All registration fees must be made prior to attending class. Other forms of payment include check (personal, cashiers, money order, third-party) payable to East Carolina University, credit card (MasterCard, VISA, Discover).
ECU Returned Check Fee: $35
Registration is complete once we receive payment. If you do not receive a receipt within 24 hours of registering, please call (252) 328-9273 or email firstname.lastname@example.org to confirm your registration.
CPE is not approved for Financial Aid or financial assistance from private lenders. In some cases we are able to accept scholarships. Please email us at email@example.com with your scholarship details.
Prices listed on this website are subject to change without notice.
Some courses offer a discount if you purchase multiple sessions. These discounts are applied automatically during checkout. No other discounts are offered.
Unless otherwise noted in the course description, class materials and supplies will be furnished by CPE.
Classes meet in the specified location in each course description. Parking for courses will be communicated prior to the course.
When parking on campus at East Carolina University participants will almost always need a parking permit to park. Please contact the firstname.lastname@example.org for details. When parking on campus, please read parking signs. If you receive a ticket for parking in an unauthorized location, CPE waives all responsibilities for tickets issued to students. CPE is unable to waive parking tickets issued by ECU Parking and Transportation.
Cancellations and Inclement Weather Cancellations
East Carolina University Continuing and Professional Education reserves the right to cancel scheduled workshops due to low enrollment and unforeseen circumstances.
If CPE cancels a course, you will receive full reimbursement of the course fee or you may request a tuition transfer to another course within a 12 month period. When selecting a different course, participants will be responsible for any difference in tuition cost at the time of the request or in some cases a participant may receive a credit on file. Please contact the CPE for more information.
CPE is not responsible for any expenses incurred before the start of a program, e.g., airline tickets, hotel, or car rental. Please review this CPE website and contact the Coordinator prior to making any travel arrangements.
CPE reserves the right to modify this cancellation policy with no advance notice.
We follow the university operating schedule. For emergency information please visit East Carolina University Alert web page. An email will also be sent by CPE in the event we delay our classes. We are not responsible for travel related expenses in the event we cancel a class.
Registration Payment and Refund Policy
Course registration is complete once payment is received. Course fees are payable in advance. Registration is not complete and will not be confirmed until we receive full payment. If a participant’s employer is responsible for payment, employer information must be included under “company” when the participant creates an online profile. Doing so will allow selection of “Invoice Me” during checkout. Participant information must be included under “add attendee.”
All registration fees must be paid prior to attending the course. If payment has not been received by the deadline, registrations will be cancelled.
To request a refund, participants must submit a course withdrawal request electronically to email@example.com at least 10 business days prior to the program start date.
Participants may choose to transfer into another course in lieu of a refund, provided space is available in the other course. If the request to transfer is received 2 weeks before the course begins, there will be no charge to complete the transfer. If the request is received less than 2 weeks before the start of a course, there will be a late transfer fee of $50.
Please note that not all course sections are eligible for transfer. Please contact the Office of Continuing and Professional Education at 252-328-9198 to inquire about the transfer policy for a specific course section.
- A substitute may attend a course at no additional cost if the substitute’s name is given to the Office of Continuing and Professional Education no later than 5 pm two business days before the course begins.
- Unless not feasible due to extenuating circumstances, registrants should inform CPE staff prior to the start of the class that they cannot attend and will request a transfer or refund.
If a participant is unable to attend a face-to-face or residential course, they may request a refund or transfer to another course. They may also request a substitution. Unless otherwise noted on the program registration page, the deadline for cancelling a registration is 10 business days prior to the course start date. If the Office of Continuing and Professional Education receives notification by email at firstname.lastname@example.org or by mail before the deadline, it will:
- Reschedule the student in a future course, or
- Refund the course fees (minus $25.00 administrative fee).
Requests received beyond the deadline will receive no refund.
Please include the participant’s full name and address, registration details for the course to be canceled (i.e., course code, title, and dates), whether the request is to reschedule or receive a refund, and a daytime phone number where the Office of Continuing and Professional Education can contact the participant or company contact for billing questions.
Participants in virtual courses may request a full refund minus a $25.00 administrative fee within 7 days of enrollment if no materials have been downloaded, no exams have been taken and all physical books, if any, are returned unopened. Non-refundable otherwise. Notification of cancellation must be received by email.
- If the program, event, or trip is cancelled by ECU, registrants will be refunded the full registration fee.
- Any policy or fee waiver must be approved by the Vice Chancellor for Research, Economic Development and Engagement or their designee.
Participants who need to cancel their registration, or withdraw from a program, after the program’s cancellation and refund deadline, and believe that they have a compelling extenuating circumstance that should be considered, may request in writing that an exception be made to the program’s refund policy.
Requests should be emailed to the Office of Continuing and Professional Education at email@example.com. The written request should clearly describe the nature of the circumstance and the reason why the participant believes the program’s published refund policy should not be applied. If, upon receipt of your request, the Office of Continuing and Professional Education determines that additional information is needed, you will be contacted. All written requests are given careful consideration under the Office’s established review processes. Formal notification of review decisions will be made within 30 days once the request has been received.
Persons requiring special accommodations or assistance should inform CPE at least two weeks before the program begins. For more information, call (252) 328-9198 or email firstname.lastname@example.org.
East Carolina University is committed to equality of opportunity and does not discriminate against applicants, students, employees, or visitors based on race/ethnicity, color, creed, national origin, religion, sex, sexual orientation, age, veteran status, political affiliation, genetic information or disability.
Persons who enroll in Continuing and Education courses acknowledge that they are physically fit to participate in these programs. In the event of an accident or injury, students will hold harmless from all liability, loss, or damage East Carolina University and its agents.